BILLING:

101

Janet
Questions about invoices/statements.
Payment arrangements, past-due accounts,
and credit agreements.
New Accounts.  Invoice copies.

LEATHER CLEANING & REPAIR

105

Nilsa
All questions about leather cleaning.
All questions about cleaning problems and the status of a garment.

WHOLESALE FUR STORAGE,
CLEANING & REPAIR-

106

Linda
All questions about fur storage, fur
cleaning, and repair.  All requests for call-outs of garments.

WEDDING GOWNS & PRESERVATION

108

Fayth
All questions about Wedding Gown Preservation and Memory Boxes

DELIVERIES & PICK- UPS

101

201
202
203
204
205
206
207

Janet
General questions and new accounts.
Leave voice-mail for route drivers:
    Tom Barney
    Chucky Baptista
    Bill Bowen
    Patrick
    Chuck Marr
    Steve
    John

 FUR SALON (RETAIL)

110

Irene
Retail fur cleaning and repair,
and retail fur sales.

 COMPLAINTS

101

102

Janet
Minor complaints
Gerry
Major complaints

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